Futu Inc. Conversation Starters

1. Given my financial situation, should I choose a brokerage service? Why or why not?

The brokerage service we offer is appropriate if you wish to make your own investment decisions when you buy or sell securities. Although there are brokerage services that may advise you on making investment decisions, we do not provide those types of services. If you need assistance in making investment decisions, you might also consider opening an account with an investment adviser. Most investment advisers charge a fee based on the amount of assets they manage for you, and do not charge commissions or other transaction-based compensation. You should not buy or sell securities if, in your current financial situation, you cannot afford to lose a substantial portion of the money invested in securities.

2. What is your relevant experience, including your licenses, education and other qualifications? What do these qualifications mean?

As a FINRA member, our registered representatives maintain appropriate licenses that qualify them for their respective responsibilities. At least one of our registered representatives is currently qualified as a General Securities Representative (Series 7); Securities Trader (Series 57); Investment Banking Representative (Series 79); Operational Professional (Series 99); Registered Options Principal (Series 4); General Securities Principal (Series 24); and Financial and Operations Principal (Series 27). To learn more about permitted activities of registered representatives and registered principals, please visit here.

Chan Wing Kei is our Managing Director and President. He previously served as the Managing Director for Futu Securities International, a Hong Kong-based broker-dealer registered with the SFC. Before that, Mr. Chan served as the Chief Compliance Officer and as Trade Manager for two other SFC regulated brokerdealers in Hong Kong. Mr. Chan holds Series 7, 63, 4, and 24 registrations from FINRA and the Series 3 from the NFA.

Gary Tickel is our Chief Operations Officer. He brings an extensive background in brokerage operations and in managing accounting functions. He has prior experience in sales, compliance, and trading and has held positions as compliance officer and financial and operations principal at other of FINRA member firms. Mr. Tickel received a B.S. from The College of William and Mary and he holds Series 4, 7, 8, 24, 27, 53, 63, 65, and 99 registrations from FINRA.

Bryan Jacobsen is our Chief Compliance Officer.  He brings over 25 years of experience working within the financial service and brokerage industry.  Prior to joining Futu Inc, he served as Chief Compliance Officer for several large retail broker dealers and clearing firms.  Mr. Jacobsen received a B.S. from Bellevue University and an MBA from Youngstown State University, and he holds the Series 4, 7, 24, 63 and 65 registrations from FINRA. 

3. Help me understand how these fees and costs might affect my investments. If I give you $10,000 to invest, how much will go to fees and costs, and how much will be invested for me?

Futu will not invest your money for you and will not recommend investments to you. Futu will only implement instructions received from you or your introducing broker. You are solely responsible for evaluating the merits and risk of your investment choices and your investment decisions.

The fees and costs charged to you will depends on a number of factors that include your status as U.S. resident, the amount of margin interest charged, and the types of transactions you make.

For example, if you are a U.S. resident or a non-U.S. resident and buy $10,000 worth of stock with your own cash, you will not incur any margin interest.

However, if you are a U.S. resident who buys $10,000 with 50% margin, you will—on an annual basis—be charged $340 in margin interest rate at the current margin interest rate of 6.8% per year. Similarly, if you are a non-U.S. resident who buys $10,000 with 50% margin, you will—on an annual basis—be charged $240 in margin interest rate at the current margin interest rate of 4.8% per year. Please note that the margin interest rates are subject to change without notice and in all cases, you will be charged regulatory fees imposed by the SEC and FINRA when you sell the stock.

For a complete fee schedule, please visit our commissions and fee schedule page.

4. How might your conflicts of interest affect me, and how will you address them?

Generally, the more you trade or the more margin you use, the more money we will make. However, the amount of trading you undertake and whether or not you buy on margin is entirely up to you; we do not make recommendations about investments or investment strategies and we will not suggest any particular investment actions to you. You are solely responsible for your investment choices and the decisions you make about how much to trade and how much margin to use.

We do not employ salesmen to encourage our clients to trade securities. Our employees are paid a salary; they do not receive any transaction-based compensation, although they are eligible for a bonus based on the overall profitability of the Futu group of companies. Conflicts of interests will be disclosed to you in the manner prescribed by FINRA and SEC rules. For example, conflicts of interest, if any, from our underwriting activities will in disclosed to you in the prospectuses you receive. As another example, if we receive 「payment for order flow」from other broker-dealers or execution venues, we will disclose the terms of payment for order flow arrangements and profit-sharing relationships on our website.

5. As a financial professional, do you have any disciplinary history? For what type of conduct?

Futu Inc. does not have any disciplinary history. One of our registered representatives has compliance-related disciplinary history from 2001 and 2010. None of our registered representatives have disciplinary history related to sales practice. You can visit investor.gov/CRS to learn more about our finance professionals.

6. Who is my primary contact person? Is he or she a representative of an investment adviser or a broker-dealer? Who can I talk to if I have concerns about how this person is treating me?

Because we do not make recommendations to you, we do not have a primary contact person assigned to your account. Customer service personnel are available to answer questions and you may reach them at cs@fututrade.com.