General Questions of Deposit - How to Deposit (ACH)

Which Currency Can I Deposit?

Only U.S. dollar is supported.

How To Cancel a Deposit?

You can cancel a deposit before 17:00 EST

But if you are using margin, you can not cancel your deposit.

Eligible Document for The Account Verification

Only U.S. passport and U.S driver license are eligible, please make sure the photos you uploaded are clear, intact, in-the-frame.

How To Deal with Failed Deposit

Below are the common reasons and solutions.

Reason: Please update your bank account

You need to verify again your bank account, please go to the banking page, find the bank account list and click UPDATE.

Reason: Futu Inc. only accepts deposit from the same person

We found that you were using a bank account belongs to others, if you claim that it is a false alarm, you can write to cs@fututrade.comincluding your bank statement.

Reason: Insufficient balance

You don't have sufficient balance at the time you submit the request at the time Futu Inc initiates the transaction from the bank.